Shipping policy

All subscription orders ship free within the United States. Your monthly drop includes complimentary standard shipping at no additional cost.

  • Free shipping applies to every recurring subscription shipment

  • Tracking information is provided once your order leaves our facility

  • Subscription orders typically ship within 3–5 business days of the monthly release date


Retail Purchases 

Retail orders placed outside of a subscription do not include free shipping.

  • Shipping rates are calculated at checkout based on weight, destination, and carrier

  • Retail orders typically ship within 2–4 business days

  • Expedited shipping options may be available at checkout


Damaged Shipments

If any item arrives damaged in transit, contact us within 48 hours of delivery. Please include:

  • Photos of the product

  • Photos of the packaging

  • Your order number

We’ll review the claim and arrange a replacement or refund when applicable.


Lost or Stolen Packages

If tracking shows your package as delivered but you cannot locate it, please reach out to us. We’ll help initiate a carrier investigation and work toward a resolution.


International Shipping

At this time, Fan Club ships only within the United States.